Privacy policy
Effective Date: 06/22/2026
Welcome to travelleng (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit travelleng (the “Website”) and use our services.
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Introduction & Scope
This Privacy Policy applies to travelleng and governs how personal information is collected, used, stored, shared, and protected when you visit or interact with travelleng.
This policy is designed to comply with applicable privacy laws, including but not limited to:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- Other applicable international privacy regulations
This policy applies to all visitors, users, and customers who access our Website.
2. Information We Collect
We may collect information in the following ways:
Information You Provide Directly
You may voluntarily provide information when you:
- Contact us by email
- Subscribe to newsletters
- Fill out forms on our Website
- Submit travel inquiries
- Participate in surveys or promotions
- Make purchases or bookings through our services
This information may include:
- Full name
- Email address
- Phone number
- Billing information
- Payment details
- Travel preferences
- Any other information you choose to provide
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Clickstream data
- Approximate geographic location
- Cookie identifiers
- Analytics information
This information helps us understand how visitors use our Website and improve the user experience.
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
Providing Services
- Delivering travel-related content
- Processing inquiries and requests
- Facilitating bookings and reservations
- Managing user accounts
Personalization
- Customizing travel recommendations
- Displaying relevant content
- Improving user experience
Communication
- Responding to inquiries
- Sending newsletters and updates
- Providing customer support
- Sending important service notifications
Payment Processing
- Processing transactions
- Preventing fraud
- Managing refunds and billing
Website Improvement
- Analyzing usage patterns
- Monitoring performance
- Developing new features
- Improving functionality
Legal Compliance
- Meeting legal obligations
- Enforcing our terms and policies
- Protecting our rights and users
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience.
Types of Cookies We Use
Necessary Cookies
These cookies are essential for the Website to function properly and cannot be disabled in our systems.
Examples include:
- Security cookies
- Session management
- User authentication
Performance & Analytics Cookies
These cookies help us understand how visitors interact with the Website.
Examples include:
- Traffic analysis
- Visitor behavior tracking
- Website performance measurement
Functionality Cookies
These cookies remember your preferences and settings.
Examples include:
- Language preferences
- Region settings
- Saved preferences
Advertising Cookies
These cookies may be used to display relevant advertisements and measure advertising effectiveness.
Examples include:
- Personalized advertising
- Retargeting campaigns
- Affiliate tracking
Managing Cookies
You can manage or disable cookies through your browser settings.
Most browsers allow you to:
- Delete cookies
- Block cookies
- Receive notifications before cookies are stored
You may also opt out of certain advertising cookies through industry opt-out tools where available.
Please note that disabling cookies may affect Website functionality.
5. Third-Party Sharing
We may share information with trusted third parties when necessary to operate our Website and services.
Travel & Booking Partners
We may share relevant information with:
- Hotels
- Airlines
- Tour providers
- Travel booking platforms
This sharing is necessary to facilitate requested travel services.
Analytics Providers
We may use analytics services to understand Website usage and performance.
Examples may include:
- Website traffic analytics
- User behavior reporting
- Performance monitoring tools
Advertising & Marketing Partners
We may work with advertising networks and marketing providers to:
- Display relevant ads
- Measure campaign performance
- Improve marketing efforts
Payment Processors
Payment information may be handled by secure third-party payment providers.
We do not store full payment card information unless necessary and legally permitted.
Legal Requirements
We may disclose information if required by:
- Law
- Court orders
- Government authorities
- Regulatory agencies
We may also disclose information to protect our rights, users, and business operations.
6. User Rights & Choices
Depending on your location and applicable laws, you may have the following rights.
Right to Access
You may request details about the personal information we hold about you.
Right to Correction
You may request correction of inaccurate or incomplete information.
Right to Deletion
You may request deletion of your personal information, subject to legal exceptions.
Right to Restrict Processing
You may request limitations on how your information is processed.
Right to Data Portability
You may request a copy of your information in a portable format where applicable.
Right to Object
You may object to certain processing activities, including direct marketing.
Marketing Preferences
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Exercising Your Rights
To submit a privacy request, contact us at:
Email: yous74902@gmail.com
We may verify your identity before processing requests.
7. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this policy.
Typical retention periods may include:
Newsletter Subscriptions
Retained until you unsubscribe or request deletion.
Customer Inquiries
Retained for up to 24 months after the inquiry is resolved.
Booking and Transaction Records
Retained as required by applicable tax, accounting, and legal obligations.
Analytics Data
Typically retained for up to 26 months unless a different retention period is required.
Retention periods may vary depending on legal obligations and business needs.
8. Security Measures
We take reasonable technical and organizational measures to protect personal information.
Security measures may include:
- HTTPS encryption
- Secure servers
- Access controls
- Password protection
- Data minimization practices
- Regular monitoring and maintenance
While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
9. International Transfers
Your information may be processed or stored in countries outside your country of residence.
When international transfers occur, we implement appropriate safeguards, which may include:
- Standard Contractual Clauses (SCCs)
- Contractual protections with service providers
- Other legally recognized transfer mechanisms
These safeguards are designed to protect your personal information in accordance with applicable laws.
10. Children’s Privacy
Our Website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete the information promptly.
Parents or guardians who believe their child has provided personal information may contact us at:
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
- Legal requirements
- Operational changes
- New technologies
- Service improvements
Any updates will be posted on this page with a revised Effective Date.
We encourage users to review this policy periodically.
12. Contact Information
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
travelleng
Website: https://travelleng.com
Email: yous74902@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries as quickly as possible.
Thank you for trusting travelleng as part of your travel journey.
